Expert Auto Service You Can Trust

Anna Richardson

2 months ago

Great service, good pricing, and was able to fit me in last minute. Will be going back! Love the old school attitude and environment.

Chelsea Scott

8 months ago

A friend recommended Richard to me and I’m very happy with his great customer service. Richard was able to fit me in on short notice and went the extra mile to teach me how to look out for issues in the future. Thanks again Richard!

Keren Mitchell

10 months ago

Very happy with Richard and Co, they had great availability and fitted me in immediately when I told him my radiator had a hole in it. Richard had a look, told me my options and phoned right away for a new radiator. He kept me informed through the whole process and gave me tips as to how to look after my car better in the future. Very good customer service and an excellent experience from start to finish. I'll be getting more help there in the future, when it's needed.

Indie Benson

9 months ago

Really reasonably priced, efficient and such quality, friendly customer service, I would highly recommend to anyone! Richard really goes the extra mile to make sure you leave feeling confident and thoroughly informed about your vehicle. I’ll definitely be returning to Newcastle Car Services next time and into the future. Thank you for taking the time to share your knowledge and advice, and to answer my questions. I cannot thank Richard and his team enough for being reliable and thorough both with doing quality work on my car and communicating what needed to be done and why. Wonderful experience!

Mengchen Shi (Mengchen)

a year ago

I recently had an issue with my Nissan Patrol overheating, and I had to get it towed from Anna Bay to Newcastle Car Services. Richard and his team were absolutely fantastic throughout the entire process. The level of service they provided was exceptional—professional, friendly, and efficient. They quickly identified the problem and kept me informed every step of the way. I truly appreciated their honesty and dedication to getting my car back on the road. It’s not every day you come across such a reliable and trustworthy mechanic. I highly recommend Newcastle Car Services to anyone looking for top-notch service. Thank you, Richard, for turning a stressful situation into a great experience!

Anita Mison

7 months ago

Richard and staff have been so very helpful each and every time we have been there. His old school approach and his many years of experience makes him a pleasure to deal with. He is also the most honest mechanic we have ever dealt with, if something doesn't need doing, he will explain why, rather than have you waste money on something unnecessary. Lovely bloke, very quick and I would and have recommended him to others.

Vivien Nisted

6 months ago

I recommend Richard every time. As a woman I always feel respected and listened to in his shop, any issue my van has is broken down for me and clearly explained. Through coming here not only has my van been a happy girl but I have learnt so much about how she works. Sensible prices, a wealth of knowledge and overall a lovely experience. Thanks Newcastle Car Services !

Jola Ramsay

5 months ago

Richard did a blue slip on my car at short notice (thank you!), he was professional and to the point. I really appreciate the no nonsense approach! While I was there, he was helping 2 young German guys who had a warranty issue with a different shop. Wasn’t his problem to sort but he went out of his way to help them try and get it sorted for free. Shows you just how much integrity Richard has. Highly recommended 🏆

Elise Kellaway

4 months ago

I honestly can’t recommend Richard highly enough. He is such a kind, genuine person and really takes care of everyone who walks through the door. From the start, I felt looked after and never rushed, and everything was explained clearly and honestly. He goes above and beyond to help, treats people with real respect, and you can tell he truly cares about doing the right thing. It is such a relief to find a mechanic you can genuinely trust. An absolute gem and easily the best mechanic I have ever dealt with.

Ayush Bhattarai

2 months ago

I had a great experience getting my Blue Slip inspection done here of hyundai imax Richard was very professional, honest, and easy to deal with. He explained everything clearly and made the whole process smooth and stress-free. The inspection was thorough and completed on time. Highly recommend this shop if you need a Blue Slip inspection. Thanks again Richard